SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Find the Best Car Accessories for Your Vehicle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myautomerch.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
The same product came thank you it works beautifully
Works very well. Worth the cost benefit!
Exactly as described, small and functional. I liked it very much, carries the smartphone very quickly.
Very good, it pays off a lot. Tested and is approved, MSM turbo charging. Charges almost at the MSM speed Q in the socket
Fast delivery good product would buy from this company again
Perfect shipping and fast. Perfect and fast charging. Discreet and does not take up space. I love the double connector USB and Type C. Is not heated and is safe if I use. I recommend the purchase
Works perfectly
It's tiny and light. In vehicles with a flint section, the lid is closed comfortably. 2 Port also works. The cargo was also very fast, thanks
Great use it in my car for week already
Delivered quickly and accurately. Unfortunately with FedEx that charges for a tax of € 0.91 € 5.00 costs. That is a lot for a product of € 5.15. Because the sender uses FedEx, he comes to the blacklist of suppliers, despite good things for me. I have ordered multiple products from AliExpress at the same time that have been delivered 1 day faster and free of additional costs.
Convenient charging, like it
Very good product and ultra fast charging. Effective 100%
Excelent device
Works great, enough power to charge the phone and stream music at the same time. Equal good charging speed, 10 of 10, of the durability I do not know but I have already been about 2 months with the and without the least problem. Buy yours
Very satisfied
Simply Perfect
alles super
Time will tell if the product is good Great seller
Just arrived today, for the delay time I had to buy another one, if you charge quickly
It's okay.
What I ordered arrived on time.
OK
Fast delivery. Fast charging works.
It's good. It's small, you're not limited in space.
arrived on time. well made, even has a low profile design and metal ring to help with removal