SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Find the Best Car Accessories for Your Vehicle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myautomerch.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
It was good to try it to see what works
Arrived quickly earlier than expected.
Delivered on time and corresponding to the order
Well reçu
Excellently packaged and swiftly sent.
It meets the exact requirements of how it is described. And it also works well.
satisfait
Super products fast sending I recommend this seller
Pas encore essayé
The tube was open, the whole product has fallen.
Otis Works
Oké
I got the product. Slave never experiened.
Well packed. I haven't even thrown him out in the headlights. I'll let you know if it works.
ottimo
don’t know if it works, but it was very fast shipping
It's looks good but not use so far.
Perfect fit, excellent condition and fast delivery.
The car headlights turned yellow and aged. With a heart to try, I bought a product to give it a try. The comparison between the images before and after the repair is still good.
Very happy with the result. The closed yellow headlights turned into beautiful and transparent. Worked with Emery of different factions for 25-30 minutes for each headlight
Very fast sending, did an essay before writing my opinion, it's perfect!,Do not hesitate to sanding well, the more sanding and good, the better the finish will be.
The effect is very good, polished. The previous light turned yellow and hazy, but now it is crystal clear like a new light
As long as the polishing is good and the effect is obvious, just like the new one, if it is not successfully polished off at once, it can still be used again, which is very satisfactory.
Everything as shown on the pictures. Definitely recommend this seller.
At first, I had a skeptical attitude, but I didn't expect the effect to be good after using it.