SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Find the Best Car Accessories for Your Vehicle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myautomerch.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
arrived in time. looks good
Goods before Kiev diyshov for 19 Dib, packaging zvichaina plivka, usztsile, plastic yakisny, Yak will be in the following batachimo. goods and selling Raja
Very good, quality seems to be good
Satisfactory quality. There is everything you need in such a set.
For the price they are great! Very handy selection of tools.
Not used yet but the material looks durable
Everything as described Thank you very much
In accordance with the offer and the order. Delivery in 12 days in France. Product packed in individual reseeable bag. Delivery bag arrived torn, but protected product with individual Sachet. Kit and tools ok. Perfect.
Package fully arrived today! I'm satisfied. Got the product what I ordered
As described great set and great seller
Abu Walid is recommended
Such as wing image
Perfecto
Ordered at the 11.11.2023 sale. This product arrived at a fantastic speed in Kiev-already on November 22, 2023 it was at the mist Express point. Thus arrived in 11 days and it is simply unrealistically fast. I have never met such a speed of delivery from Ali, and this despite the fact that there is a war in Ukraine and there is no air communication now. The quality of the product itself looks very decent. Plastic and a little flexible, but at the same time and durable. I haven't checked in work yet
Has arrived super fast and works perfectly.
Good and all complete
strong but flexible plastic
Good products đ
Complete kit! Solid plastics! A key battery to remove the radio set Degrading pincer etc Perfect! Received in 7j
Thank you, I received it quickly, the product is good and I like it.
The quality of the goods really great. Unfortunately, it differs in content from the reference set on the seller's website. The keys unfortunately in two cases duplicate, and they should be different. Too badđIn General, I recommend, only this oversight...
Allles in order
Got in today looks good, haven't tried it out yet
Generally normal. The seller sent quickly. Came too ahead of schedule. So far from the disadvantages of a small marriage on the suitcase that can be seen from the photo. How the set will behave will then be seen but the plastic looks strong. I recommend the seller.
Just to try everything OK for now.