SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Find the Best Car Accessories for Your Vehicle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myautomerch.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
I have not tested yet, but it seems to be very efficient and useful
The product meets what it promises. I am very satisfied. Thanks
I arrive on time, you see a good material, you just need to see if it works
It renews when it begins to be ml, and its is very bad is not valid.
Good product in hands, it looks firm, just need to try, then more feedback
Exactly as described and shown on ad photos. Looks very good. Baseus products are always good. Not tested yet. I'll leave my comments on impressions as soon as I try to repair my car's windshield wiper. 🙂👌🏻
The product is as described, thanks to the seller for the speed of shipment! I will try in action then add more comment. Thank you for the gift!;)
great delivery time great product love it
Good product works quite well and is compact
Shipping is fast and I like the product. Thank you
Garna rich. For a long time he wanted to join. Buying money.
Got items faster . Thank you
Good product of good quality and good finish. Very well packed for transport. The delivery time has been excellent. Now you just need to check the correct operation. I'll Leave feedback later.
Excellent
Very nice gadget in metal case. Grinding edge of the wiper very smoothly in few seconds-it's really working!
Everything works Perfect and it fits well for my needs. Recomend this seller!
The box came open, along with several other products that he had purchased, certainly this was sent from the warehouse to the warehouse D, product apparently intact.
Product of great quality. Super fast delivery. I recommend it to everyone.
Came in normal and high quality! I haven't tried this product, hope he will do a good job.
I will still test it but it looks good quality
I haven't been upset with the device but on his face was seen good.
I improve my expectations, it is made of metal, beautiful finish, and it fulfills its function
The item was wrapped and arrived on time but the box was damaged. The item inside works as advertised. I have not used it yet. The quality feels good, solid metal.
To try. Looks good quality.
Very good the quality of the article, I loved the presentation and without problems, need to try it with cleaners maybe update my review