SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Find the Best Car Accessories for Your Vehicle (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://myautomerch.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product not yet installed
She had previously ordered great product for a nice price
They are not compatible with all cars. Unfortunately mine gives me a fault code, forced to buy back others.
Very good
Shvidko was delivered, to do good, to burn a check on the VW: to outdo it near here.
Hello, I do my shopping at aliexpres, I am very satisfied, the order arrives at the destination in a short time. Thanks to the Aliexpress team.
Received the parcel in less than a month, the bulbs are all intact, the packaging is excellent. In the evening I will put it on the car and see how and how many of the 4 pieces of buddies to shine. In the meantime, thanks to the seller. I'll put the stars later.
They are good lamps, nice bright light.
Didnt tested yett bun im shure about a thing.They came so damn fast indeeed,less then 2 weeks in romania🛵✌️👊
Came during and to the desired post office. But were poorly packed and because of this, one diode was damaged and did not work. The other three worked fine. AliExpress returned 30% value
5 stars seller on-time delivery matches description just need to try
Well packed, not used even more seems to be good quality.
The package arrived earlier than expected. Very good product. Recommended seller.
Are the best ! For yamaha r1 2005
Came as described perhaps slightly better packaging actually broke packaging but work super in the headlight of the truck super light
came in good order . have to install them then i write a revieuw
E X C E L E N T E !!!
Well received, works well, I hope they will be durable.
Good price, good lights, "H7 car lights offer excellent visibility and durability."
I haven't tried them yet. They have arrived very fast and without like in the photos.
Received quickly. Look good quality. I don't try them yet. I liked them very much, they look well built.
Good quality arrival quickly
good product, đź‘Ť
Hello, good morning, I received the order, everything is correct, I just need to try it very much thanks, greetings
I came to put down the shvidko. Vidrasu having added. To add to yaskrao. The car can't see the tomato. All good